Proudly serving our community for over 75 years
Grayslake Animal Hospital is committed to providing compassionate and quality veterinary care throughout the life of your pet. We always welcome new clients and patients to our full service veterinary practice. Our veterinarians and staff are devoted to staying on top of the latest diagnostics, treatments, and wellness programs to maintain your pet’s optimal health. Let’s work together to keep your beloved furry friend happy and healthy! Our professional and courteous staff focuses on providing the best possible medical, surgical, preventative, and dental care for their highly-valued patients. As a hospital team, we are committed to promoting responsible pet ownership and health-related educational opportunities for our clients. Please take a moment to contact us today to learn more about our veterinary practice and to find out more information about how Grayslake Animal Hospital can serve the needs of you and your special pet. We are excited to meet you and your animal family members!
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WHEN THE INDOOR MASK MANDATE IS LIFTED.....
As the indoor mask mandate is lifted at the end of February, we will begin to allow 2 people in the exam room for their pet’s appointment. We do ask that you continue waiting in your car until the doctor is available to see your pet as we are not ready to open our waiting room just yet. Also, we will continue to collect payments while you wait in your car as the reception desk will be undergoing some remodeling. Medication and food pick-ups will also remain curbside until our front desk project is complete.
While you are no longer required to wear a mask indoors, our staff will remain masked as a precaution. We want people to feel as comfortable as possible during this transition and if you still prefer to wear a mask feel free to do so -or- if you prefer to have a curbside appointment we are happy to oblige.
Updated 2/16/2022
While you are no longer required to wear a mask indoors, our staff will remain masked as a precaution. We want people to feel as comfortable as possible during this transition and if you still prefer to wear a mask feel free to do so -or- if you prefer to have a curbside appointment we are happy to oblige.
Updated 2/16/2022
COVID has brought many challenges to the veterinary world.
Staff shortages, an increased awareness of pet’s health issues due to more people working from home, and increased pet ownership in general have skyrocketed the demand for services- a demand which cannot always be timely responded to. Even our local animal emergency clinics have had to reduce hours and turn people away.
While almost all of our clients have been understanding, there has been an increasing number of people who feel very free expressing their frustration. In some instances, they have been abusive to our front office staff and assistants who have to field the phone calls... and give advice to clients after consulting with our doctors... who are usually involved with another patient at that time. This results in delays and unfortunately, due to time constraints, we cannot add more burden on our staff. Complaints only put us further behind and abuse will not be tolerated. PLEASE give the front office ladies a break!!!
Staff shortages, an increased awareness of pet’s health issues due to more people working from home, and increased pet ownership in general have skyrocketed the demand for services- a demand which cannot always be timely responded to. Even our local animal emergency clinics have had to reduce hours and turn people away.
While almost all of our clients have been understanding, there has been an increasing number of people who feel very free expressing their frustration. In some instances, they have been abusive to our front office staff and assistants who have to field the phone calls... and give advice to clients after consulting with our doctors... who are usually involved with another patient at that time. This results in delays and unfortunately, due to time constraints, we cannot add more burden on our staff. Complaints only put us further behind and abuse will not be tolerated. PLEASE give the front office ladies a break!!!
